Information Technology Infrastructure and the CES Network team will be working together to upgrade major network core equipment early in the morning.
On Friday, February 26, the work will be done building by building and switch by switch. It is anticipated that each individual outage will take up to 15 minutes. These 15-minute rolling outages will take between 4 am and 8 am on Friday in the administrative offices, and between 9 am and noon in residential areas.
IT Infrastructure understands that any network or internet interruption is an inconvenience. We have tried to minimize the length of the outages as well as schedule them during off-hours. The successful completion of the above work will bring BYU–Hawaii’s network in line with the new CES network standard. IT Infrastructure appreciates your patience as we work to improve our services.
Should you experience problems with connecting to the network or sites off-campus, please call our Information Technology Operations at (808) 675-3211, enter a ticket on the IT website, or send an email.